Privacy policy for analytics clients

This Privacy Policy explains how fyrophjorkai collects, uses, and protects your information when you interact with our analytics services or website.

What information we collect

We only collect information needed to provide analytics services and improve your site experience.

• Contact details you submit through forms, such as name, email, and phone number.
• Analytical data from your website activity—like page views and interaction metrics.
• Technical details, such as device type and browser, to optimise service delivery.
• Any information you choose to submit in your project scope or feedback.

How your information is used

Your data is used solely to provide, maintain, and enhance our analytics services.

• Responding to your enquiries or support requests.
• Generating and delivering segmentation or analytics reports as requested.
• Improving our analytics models and user experience.
• Complying with Australian regulatory and security requirements.

Legal bases for data use

We process personal data in alignment with Australian law.

The main legal bases are consent, fulfilment of contracts, legitimate interests, and compliance with statutory obligations.

Data sharing

Information is shared only as needed for service delivery or compliance.

• With trusted third-party software or analytics partners assisting us in service delivery.
• Where required by law or regulatory authorities.
• For security, auditing, or fraud prevention measures where necessary.

Protecting data

We use industry-standard methods to safeguard your information, including access controls and encryption where appropriate. Our systems are routinely reviewed for vulnerabilities, and only authorised personnel have access to identifiable details.

Your rights

You have rights regarding your personal information and its processing.

• Request access or corrections to personal details we hold about you.
• Withdraw your consent at any time where consent forms the basis of processing.
• Request erasure or restriction of your information, subject to legal limitations.
• Raise questions or lodge complaints about our privacy practices.

Our use of cookies

Cookies help improve your browsing and inform analytics reporting—see our Cookie Policy for full details.

View Cookie Policy View Cookie Policy

Contact privacy team

If you have privacy questions or would like to exercise your rights, contact our privacy team directly.

Policy changes and updates

We may revise this policy to reflect operational or legal changes. Updated versions will be posted online with clear revision dates.