How we approach segmentation analytics

Expert process explained

Our methodology for audience segmentation blends statistical rigour with industry context. We begin by understanding your business objectives, collecting relevant data, and then applying proven segmentation models. Throughout the process, we emphasise clear communication so you stay informed at every stage. The outcome is a practical, narrative-driven report designed to support sound business decisions.

Meet our analysts

Skilled professionals, collaborative approach

Jessica lead data analyst portrait

Jessica White

Lead Data Analyst

1
Segmentation analytics

Master of Data Science University of Sydney

MarketView Analytics

Key skills

Data mining
Report storytelling
SQL proficiency

Methods

Cluster analysis techniques
Customer profiling models

Certifications

Certified Data Analyst (CDMP)
ANZ Market Analytics Professional

Jessica has over a decade of analytics experience, focusing on data segmentation for retail clients.

Jessica’s expertise lies in uncovering key segments from large datasets and presenting findings in a clear, engaging manner for diverse stakeholders.

Angus audience strategist profile

Angus Miller

Audience Strategist

2
Market segmentation

Bachelor of Business Analytics Monash University

Insightful Pty Ltd

Key skills

Data interpretation
Client communication
Trend spotting

Methods

Latent class analysis
Behavioral segmentation

Certifications

Certified Analytics Practitioner
Graduate Certificate in Market Research

Angus develops actionable segmentation frameworks with a strong focus on business outcomes.

Angus bridges the technical and practical aspects of segmentation, ensuring client objectives translate into effective project results and recommendations.

Priya reporting specialist portrait

Priya Desai

Senior Reporting Specialist

3
Business data reporting

Master of Business Statistics University of Melbourne

Data Insights Group

Key skills

Data visualisation
Stakeholder engagement
Analytical writing

Methods

Factor analysis
Market trend visualisation

Certifications

Certified Reporting Professional
ANZ Data Storytelling Expert

Priya crafts visualisations and reports, translating complex data into accessible, narrative outcomes.

Priya combines a careful approach to data visualisation with an ability to turn insights into meaningful reports that align with business strategies.

Nathan research manager portrait

Nathan Carter

Research & Insights Manager

4
Consumer insights

PhD in Market Analytics Australian National University

Analytix Consulting

Key skills

Project management
Quality assurance
Advanced analytics

Methods

Hierarchical clustering
Demographic segmentation models

Certifications

Senior Market Analyst (AMSRS)
Certified Market Research Expert

Nathan oversees project delivery, ensuring research quality and contextual alignment with client needs.

Nathan’s research leadership ensures every segmentation project is robust, methodical, and achieves a balanced, client-driven outcome.

Our step-by-step segmentation process

We follow a collaborative process that begins with your objectives, gathering relevant data, and applies best-practice models for clear, business-focused results. Communication is prioritised throughout every engagement.

Team discussing segmentation workflow stages

Review project objectives together

Identify and collect relevant data sources

Apply segmentation models and validate results

Translate findings into actionable reports

Present clear recommendations for next steps

Compare segmentation approaches

Feature fyrophjorkai Standard Industry Benchmark Custom Solution
Depth of analysis provided Comprehensive Moderate Tailored
Level of reporting detail Narrative-driven Summary Business-specific
Industry context included Yes Optional Extensive
Level of stakeholder involvement High Medium Custom
Format of final delivery Comprehensive report Summary slides Flexible